Full Time Receptionist
SUMMARY OF THE JOB:
First impressions are everything! Committed to premiere level customer service excellence, the Receptionist is the face of our front desk and is the first point of contact for telephone, or in-person visitors. In addition to switchboard and reception coverage, the successful candidate will provide administrative support. This role requires an engaging smile and personality, flawless execution, high energy and delivery of first-class service.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
(Other duties may be assigned as required)
Ensures all visitors complete COVID-19 health screening before entry into the office and wear masks upon entry
Attends to all visitors and callers and provides a welcoming and professional experience both over the phone and face-to-face
Welcomes visitors and callers from the general public, internal and external clients, customers, and VIP/high profile guests
Answers, screens, and forwards incoming telephone calls in a courteous and efficient manner and accurately relays messages when applicable
Arranges for and coordinates incoming and outgoing couriers
Provides general administrative support and office management, including office supply orders, preparing correspondence, mail distribution, data entry, scheduling meetings, booking boardrooms, etc
Provides support by assisting with property administration, purchase orders, invoices, and some legal administration
Assists with the coordination and setup of events as required
Monitoring of L000 kitchen and supplies including running the dishwasher at EOD and emptying dishes in the morning. Request kitchen supplies as needed and replenish when running low.
Assists with special projects as required
REQUIRED EXPERIENCE AND QUALIFICATIONS:
Administrative and professional reception experience
Related post-secondary education
Ability to relate professionally to all levels of staff, guests, clients, and VIP visitors with a high level of maturity, diplomacy, and a positive demeanor
Experience dealing with premium or high-profile guests
Professional personal presentation
Previous switchboard experience
Solid working knowledge of MS Office
Excellent verbal communication skills and telephone etiquette
Ability to handle the pressure of a busy reception and maintain professionalism and confidentiality
A team player with a strong customer service focus
Highly organized and detail-oriented with an ability to prioritize duties and work independently
Demonstrates an ongoing and proactive ability to learn new skills
