Company Intro:

Company in Burnaby, BC that specializes in Information Technology & Services. Delivers IT solutions to clients across BC and Alberta for over 30 years. Based in Burnaby BC, also holds branches in Victoria, Edmonton, and Calgary in addition to service networks across both provinces.

Number of Employees:



  • Performing assessments of clients’ security posture using industry standard frameworks such as CIS Top 20, NIST, COBIT and ISO 27001 and other industry and government regulatory regimes in collaboration with our Cyber Security Practice Lead

  • Preparing reports containing the findings from assessments and recommendation based on those findings

  • Presenting cyber security assessment findings and recommendations to clients

  • Work with the Network Operations Centre Manager to develop and document Security Related Standard Operating Procedures for the Network Operations Center (NOC) Team

  • Work with our managed services team in analyzing, reporting, and responding detected Cyber Incidents from initial investigation work with Cyber security partners in any and all forensics related activities

  • Responsible for contributing to technology plans and long-term strategy for each of our Clients; ensuring they are building Cybersecurity maturity that aligns to their organizational needs

  • Managing and maintaining Cyber security operational tools and platforms such as M365 Security Center or Tenable vulnerability management


  • Computer Technology Diploma or Certificate or related field of study with equivalent experience

  • Must have years' experience in the IT industry; at least three of which in a Cyber Security specific role

  • Hands on experience with Microsoft Identity management, endpoint detection and response and email security products preferably Microsoft 365 Defender for Identity, Office 365, and Endpoint; Cloud App Security

  • Familiarity or experience with operational management and assessment of network devices, routers, switches, wireless devices, and firewalls, preferably Fortinet FortiGate is a must

  • Relevant M365 certification (E.g.) MS-500, MS-100, or MS-101 considered highly desirable

  • Related cyber security certifications (E.g., certified ethical hacker, CISA, CISSP or Fortinet NSE highly desired

  • Experience using ticketing systems (E.g., ConnectWise Manage, Service now, Remedy)

  • Knowledge of and experience in ITSM frameworks (ITIL, CoBIT, etc.) and tools (Remedy, Service Now, Service Desk Express, Autotask, etc.)

  • Excellent oral and written communication skills, including presentation skills, with an ability to communicate to technical and non-technical stakeholders

  • Strong attention to detail, analytical skills and an ability to analyze complex technical information in order to identify patterns and trends

  • Willingness and ability to be on-call for security related escalations after regular business hours

  • Ability to work under pressure, particularly when dealing with threats and at times of high demand