Settlement Supervisor
Salary: $50000 - $55,000
Company Profile:
A faith-based and non-profit organization with 10 full time employees has been providing housing, settlement assistance and relational care for refugee claimants in Metro Vancouver.
Duties and Responsibilities:
Liaise with agencies to receive and manage new family intakes and needs assessments
Develop and support Settlement Team and volunteers working within the program
Maintain and develop the vision for community events including seasonal celebrations and weekly community dinners and/or online gatherings
Oversee program exit interviews for Program Participants, possibly in conjunction with the JHC’s Refugee Claimant Advisory Council
Oversee and provide support as needed for Settlement Team initiatives such as Food Hub, bread delivery, community dinners/online gatherings, and summer camps
Provide evaluation and review of settlement activities to ensure goals are being met
Make proposals for programming changes and collaborate with the Program Manager to adjust current programming as needed
Collaborate with the Program Manager to recruit, train and support House Hosts. Communities of Welcome
Attend and take an active role in departmental and all-staff meetings. Be willing to occasionally lead team members in devotional times
Required Qualifications:
Post-Secondary Education
Ability to provide Christian spiritual support (prayer, counselling) to program participants as needed
Ability to carry out duties and conduct oneself in a manner consistent with and respectful to the foundational Christian values of Journey Home Community as described on the Journey Home website and in our organizational values
Demonstrated experience in managing programs and/or projects, volunteer management, or human services/social services/community development/non-profit management or other related experience
Strong English language communication skills, both written and verbal.
Strong interpersonal skills and ability to build rapport with program participants (refugee claimants), volunteers, and team members
Strong computer skills including competency in using Google Suite, WhatsApp and MS Office (especially Excel and Word); having a comfort level and competency to be able to learn and use applications employed by JHC (i.e. Salesforce database)
Permanent Canadian status (Citizen/Permanent Resident) including valid work permission
Full BC driver’s license and daily access to a personal vehicle
Significant schedule flexibility including evening and weekend availability
Preferred Qualifications
Lived-refugee experience and/or experience working with refugees OR cross-cultural experience (either lived or vocational experience)
Bachelor of Social Work or experience in the area of non-profit human services and advocacy for marginalized persons
Crisis intervention skills and experience
Demonstrated experience working with marginalized populations
Proficiency in a language commonly spoken by refugee claimants in our community (Spanish, Farsi/Dari, French, Arabic, Kurdish)
