Administrative Assistant, Part-Time

Organization: A faith based and non-profit organization, providing housing, settlement assistance and relation care for refugee claimants is seeking a part-time (16 hours/week) Administrative Assistant for their Burnaby office.


  • Assist the Development team with donor management and communications

  • Function as the office manager and perform a range of tasks

  • Assist with communications including but not limited to: a. Answer and direct phone calls to relevant staff. b. Monitor and process email from organization’s general email address; respond as needed and direct email to relevant staff.

  • Oversee the organization’s Salesforce database. Assist staff with best practices for using the database including how to maintain data integrity and build their own reports.

  • Prepare reports and documents and assist in administrative tasks for the Executive Director, Development and Settlement Teams, and for the Volunteer Supervisor.

  • Administer the organization’s Google Suite including managing users and maintaining and organizing the Google Drive.

  • Monitor the organization’s service contracts and research trends and potential areas of cost savings (i.e. insurance, benefits, photocopier, etc.).

  • Research and propose ways to increase efficiency of organizational and administrative processes.

  • Uphold all values and adhere to all policies and procedures of JHC.

  • Attend staff, board and committee meetings as directed by the Executive Director.

  • Carry out other duties as assigned by the Executive Director


  • 3-5 years working experience in an administrative capacity.

  • Ability to carry out duties and conduct oneself in a manner consistent with and respectful to the foundational Christian values of Journey Home Community as described on the Journey Home website and in our organizational values.

  • Ability to maintain confidentiality and pass basic screening requirements including reference checks and a criminal records check

  • Post-Secondary Education

  • Strong English language verbal and written communication skills

  • Strong interpersonal skills and ability to build rapport with team members

  • Strong organizational and administrative skills

  • Strong computer literacy skills including competency in using Google Suite and MS Office (especially Excel and Word); possess experience and a working knowledge of database functionality including how to filter data to develop reports.

  • Permanent Canadian status (Citizen/Permanent Resident/Protected Person) including valid work permission.

  • Significant scheduling flexibility


  • Direct experience working with Salesforce Database

  • Lived-refugee experience and/or experience working with refugees OR cross-cultural experience (either lived or vocational experience)